State Farm® Insurance Agent Dale Robinson

"I purchased car and renters insurance, to find out after purchasing, I have to put a beacon in my car. Never said anything about that until I received the email. He said it said that on the quote. It said safe driving, isn't that the motto, how would I know that's what it meant. Guess that's the only way they can beat prices. Called within two hours said I want to cancel, sure you'll get your refund today. No still haven't gotten it. Beyond pissed. Every other company was upfront with prices with becon without. Just be aware, make sure you ask, because he is deceiving. Overpriced with beacon every where else was cheaper, if I wanted to be tracked, I wouldn't of went with him."

"I recently had a customer who needed insurance, and finding someone bilingual or able to assist with a Chinese-speaking client was more challenging than expected. After calling around, I reached out to Dale Robinson at State Farm in Charlestown, Indiana—and I’m glad I did.

Dale responded within seconds and immediately jumped in, ready to help without hesitation. What really stood out was how he and his team handled the language barrier—Jackie stepped in as the translator and was absolutely on point. She made communication smooth, clear, and stress-free for everyone involved.

Together, they went above and beyond to make sure both my customer and I felt taken care of, handling everything professionally and efficiently. The level of care, urgency, and teamwork they showed truly deserves recognition.

If you’re looking for insurance, a quick quote, or simply people who will treat you fairly and go the extra mile, I highly recommend reaching out to Dale Robinson and his team. They deliver when it matters most."

"I highly recommend State Farm - Dale Robinson if you are looking for an insurance provider! Their service is proven, and their atmosphere is inviting! Stop in today for a great experience!"

"Last March my roof suffered hail damage. Dale went above and beyond to help me with the claim process. Dale answered my communications promptly and personally came to my home to document damages. He advocated for a fair repair coverage that will keep my home safe for years to come. I cannot express how grateful I am to Dale and his team for their patience and support, and I would highly recommend them to anyone."

"Can not say enough how nice, pleasant, helpful and convenient this State Farm office has been to me. I am so thankful to have such good agents helping me, especially Jane she is the absolute best and is wonderful!!!"

"Dale and his team have been very helpful and personable with my families insurance needs! Covering our Auto and Home Owner needs with affordable and competitive pricing. I also love the local office to be able to walk in if I have any questions or to make payment. Great asset to Charlestown, Indiana!"

"Good experience :
Helped to navigate through a couple of difficult situations recently. Dale and his team are pleasant to work with and while I offer a positive recommendation , I have no negative issues to present !"

"Dale and his staff are so personable and professional. I've been with Dale for over 20 years and I'm completely satisfied."

"I Love Dale!"

"I’ve been a customer at State Farm, Dale Robinson, for 18 + years. They’re very easy to work with, communication is great, and I feel like their rates are very affordable. State Farm is also a big supporter of the youth programs in Charlestown. I think that is what makes them so personable is they go the extra to support the future generation."

"Dale and his office support is always willing to help in anyway they can"

"I have been with State Farm for approx 30 years and have 0 complaints! They are always helpful no matter our need. We highly recommend!"

"Dale answers all of my phone calls promptly and answers all of my questions.
Everyone in his office is great and knowledgeable."

"We have been with Dale at StateFarm for about 7 years! We have our auto and home through StateFarm and he has been so easy to work with! Rita also works in there and she has helped so much as well! Plus the office girls always call us on our birthday to wish us a happy birthday!"

"I've been doing business with State Farm Charlestown for the better part of 45 years and the staff are top notch. Always friendly and very knowledgeable. One of the few businesses around that still make you feel like family. I highly recommend giving them a try!"

"I have been with state farm for 50 years and would never leave for another company. The Charlestown Agent Dale Robinson is one of the best. He checks up with me yearly or after serve wheather event to make sure myself family is safe or if I have any property damage. Dale and his staff make you feel like a small town neighbor who knows your family and helps with any needs. I trust Dale and his staff completely and know I'm in good hands. I totally recommend State Farm and Dale Robinson Charlestown Indiana"

"We have been customers for a lot of years. They are an amazing team! They always know how or where to get the answer if they don't have it. They make sure we get the most coverage and best deal whether it's the house, a motorcycle or one of our many vehicles. They all know who we are no matter who in our family calls. They call on our birthdays and send a card. Five stars for sure!!"

"Dale Robinson, Ms Jane and everyone in this office are a pleasure to do business with. They are always helpful with any questions we have and very pleasant to speak with on the phone. Also pretty cool they call to wish you a Happy Birthday. 😊"

"Everyone is always nice. They go above and beyond to take care of anything that comes up. Thanks for everything!"

"Dale and his team at State Farm offer excellent customer service. They are very helpful and take the time to know you and answer any questions you might have."

"Dale and his staff are great! They are professional and courteous. I use State Farm for all my insurance needs."

"I have had State Farm since I was 16 years old(41 years). I have been with Dale and his staff ever since he started working for State Farm. I have different insurance company’s call me all the time wanting to give me a quote, saying they can save me money. Not sure if that is true, but I can guarantee they will not give me the customer service that I get from Dale and his staff. For example, I had another car hit my truck in a parking lot , State Farm went above and beyond , where it really wasn’t their responsibility, making sure my vehicle was
Fixed , and I got my car rental. I had hail damage on my house , they walked me thru each step, talking to roofer and State Farm headquarters . To sum it up, the way the world is , customer service is a thing of the past , but not with Dale and his staff. One more thing , they call me every year during the morning on August 23, to remind me it’s my wife’s birthday , saved me several times. Highly recommend Dale and State Farm"

"The office of Dale Robinson is professional and polite. Your insurance is only as good as your agent and Dale and his staff are the best. We don’t worry about our insurance because State Farm and the team at Dale Robinson have always been there for us !!!"

"My son had his first accident which totaled his car and the employees in this office were right there helping take care of all questions, and going above and beyond dealing directly wit claims to get is the answers we needed. Not only that they gave quotes for his new car within minutes. Thanks for helping him achieve his dream car.
We love them so much that we have everything with them. From car insurance, home insurance, to life insurance. Hands down they are extremely personable recognizing birthdays, and when the boys were in school their different accomplishments. We couldn't as for better service, prices, and time efficiency. They are the best I have ever been with. Keep up the great work, and thanks for all you do."

"Always friendly and knowledgeable. Very helpful every time I needed them. Highly recommend."